WebCentral Relaunch FAQs
Why has the WebCentral website changed?
At WebCentral, we know that the Internet is constantly changing, and is a very different place from when we first helped people go online back in 1997. More importantly, we understand that our customers work in fast-paced industries, and their needs change too. To ensure that we can continue to offer the best solutions to suit our customers' needs, we've made some changes to the products we sell. We've also updated our look and feel along with it.
We know that most business owners don't have time to build websites and set up mail servers. We know you need to be up and running online immediately, so you can focus on what you do best. Our new range of managed products allows you to do just that — launch a new website or online store with zero hassle, boost your existing site to the top of Google as quickly as possible, or attract a number of new customers from social media. Find out how we can help you do any of these things, by calling us on 1800 800 099.
What happened to the old product range like domains and web hosting?
We haven't changed our existing products, they're just not advertised on our website any more. You can still purchase the full range of products by logging in to your account. If you have any questions, you can call our support team on 1800 800 099 and they will be happy to help.
I am a WebCentral partner — what happens to me?
There will be no change to WebCentral partners. You can still purchase and provision our existing products for yourself and your customers. If you are interested in our new managed solutions* for your business — web design, search engine marketing or social media — simply call our dedicated partner support team on 1800 662 226. * Please note that these new solutions are not for resale to your customers.
What if I have an old product and I want to upgrade to something new?
That's completely fine, our sales and support teams can help you through this process — just call us on 1800 800 099 and we'll be happy to help.