We understand that our customers require up-to-date information about the status of their WebCentral services. Check below to see the status of the services we provide each day, including planned maintenance.

We provide 24x7 technical support for all our customers. Please call 1800 800 099 (international callers +61 7 3230 7201) or log in to Mission Control if you require support.

Service Status Dashboard

  • Service OK
  • Service Outage
  • Service Impaired / Maintenance
ServiceCurrent Status20/08/201419/08/201418/08/201417/08/201416/08/2014
Brisbane Call Centres
Broadband
Databases - Shared SQL Services
Databases - Dedicated SQL Services
Domain Names
Email - Basic POP
Email - Premium email
Email - Managed Exchange
Email - BlackBerry Services
Email - Corporate Exchange
Managed PC Backup
Managed SharePoint
Promotions Manager
Site Builder
Customer Interface - DeskControl
Customer Interface - Mission Control
Customer Interface - Managed Control
Customer Interface - Partner Control
Web Hosting - Shared
Web Hosting - 10 Second Server

Service Status Reports

Brisbane Call Centres

Phone line issue

Date Status Update
11:15 AM, 18th Apr 2013 Our system engineers are aware of the issue and working to resolve it as a priority. We regret that at this time we cannot provide an estimate of when this service will be returned to full operation, however, we will provide further updates when the issue is resolved.

Email - Managed Exchange

Intermittent access issues

Date Status Update
17:20 PM, 11th Apr 2013 This issue has been resolved. Thank you for your patience.
17:12 PM, 9th Apr 2013 Fix for issue to be deployed tonight. We will update the service status page with the results of this deployment.
12:10 PM, 9th Apr 2013 Some customers may be experiencing intermittent issues accessing their Managed Exchange 2003 service. Our technical teams are working to resolve as a priority.